Terms of Service

GlioWise (“the Service”, “we”, “us”, “the Operator”) is operated by GlioWise LLC, a California limited liability company. Contact: info@gliowise.ai.

The Service lets you upload brain imaging (MRI, CT, or screenshots of radiology reports) and receive a plain-language explanation produced by a general-purpose artificial intelligence model. The purpose is to help you ask better questions of your medical team.

The Service is not medical care. It does not diagnose, does not prescribe, does not create a doctor-patient relationship, and must not be used to make medical decisions. The AI can miss serious findings, invent findings that are not present, misread images, and misinterpret reports. Always share your results with a qualified licensed clinician before acting on anything you learn here.

The Service also offers a Medication Tracker (a place to jot down what you’re taking and see generic side-effect reminders for commonly used brain-tumor medications) and a Case Timeline (a read-only visualization of the scans, procedures, pathology, treatments, medications, and symptoms you’ve captured elsewhere in the Service). These features are organizational aids only. They are not a prescription record, not a pharmacy record, and not a medical record. Always keep the authoritative list with your care team and pharmacist up to date — the tracker never reaches them automatically.

Inside the Medication Tracker we also show a very narrow, hand-curated drug-interaction check that flags a small number of well-documented pairings relevant to brain-tumor care. It runs entirely inside your browser against a hard-coded list — no pharmacist database, no patient-specific reasoning, and no guarantee of completeness. The absence of a warning from this check is not evidence that a combination is safe. It is educational orientation only. Your pharmacist and prescribing clinicians have the authoritative interaction tools and your full medication history; always rely on them for actual decisions about starting, stopping, or combining medications.

The Service also offers a Symptom Journal at /symptoms, a place to log day-to-day symptoms, mood, sleep, and any seizures, and to review 30-day trends and plain rule-based pattern callouts (for example, “3 seizures in the last 30 days”). It is a self-reported diary kept entirely in your browser. It is not a clinical symptom tracker, not a seizure-detection system, and not a substitute for calling your care team or emergency services when something feels wrong. The appointment-prep export is a static one-pager your browser renders as a PDF for your own use; it is not transmitted to clinicians by us. The red-flag reminders shown on the journal page (e.g. “call your care team if a seizure lasts longer than 5 minutes”) are general educational prompts, not personalized medical advice. Always use your own judgment and your care team’s instructions.

The Service also offers a Pre-Appointment Prep generator at /prep, which assembles a one-page packet from data already living in your browser — past analyses, the medication tracker, the symptom journal, and the drug-interaction check — and produces a list of suggested questions to bring into your visit. Question generation is rule-based: a small set of deterministic rules looks at what you’ve already entered (for example, a recent imaging trend, an active medication that’s commonly paired with a side-effect concern, or a high-frequency symptom on the journal) and produces a generic prompt. It is not a clinical-decision tool, not personalized medical advice, and not a replacement for the questions your care team and pharmacist would actually ask. The generator runs entirely in your browser — no AI call is made for the question list — and the resulting packet is rendered to PDF by your own browser’s print feature. Treat the suggested questions as starting points to discuss, not as a checklist to enforce, and always defer to your care team’s clinical judgment.

The Service also offers a Beyond-Treatment view at /beyond-treatment, intended as a long-term organizer for patients in the surveillance phase. The view is gated by an explicit choice you make on a one-button setup card: either “set up my surveillance view” or “not yet, tuck this away for now”. We never infer your phase from your case timeline or any other data. If you set up surveillance, the page lets you record a self-reported surveillance rhythm (next/last MRI date, cadence in months, and an optional facility name) and a late-effects monitor (you pick a category from a fixed list and rate severity 0–10, with optional free-text notes and a “flag this at next visit” toggle). The page also produces a printable “beyond-treatment care plan” summary using your browser’s own print feature. The Beyond-Treatment view is not a clinical surveillance schedule, not a survivorship-care-plan record in the oncology sense, not a medical record, not a substitute for the surveillance plan your neuro-oncology team has set, and notpersonalized medical advice. The reminders shown there (e.g. when scanxiety commonly peaks, or which long-term effects are worth asking about) are general educational prompts, not guidance for your specific case. Treat anything you record as a conversation starter for your team, not as a clinical assessment, and always follow your team’s actual scan schedule and clinical instructions over anything shown on this page.

The Service is intended for adults. By using it you confirm that you are at least 18 years of age. The Service is not designed for, marketed to, or intended to be used by minors. If we become aware that a minor has used the Service, we will take reasonable steps to address it.

The Service does not require registration. Your past analyses, your medication tracker entries, your symptom journal entries, your appointment-prep details (next visit date, provider, and any custom or dismissed questions), your beyond-treatment view (care-phase choice, surveillance rhythm, and late-effects log), and the data rendered on the Case Timeline all live in your browser’s local storage, not on our servers. Clearing your browser data will clear this history. Because there is no account, there is no password to recover and no sign-in to manage.

You are granted a limited, revocable, non-transferable, non-exclusive license to use the Service for your personal, non-commercial educational purposes. You agree not to:

• Upload content you do not have the right to use, including images belonging to another person without their permission.
• Use the Service to attempt to diagnose another person, to provide clinical advice, or to make treatment decisions for anyone.
• Attempt to reverse-engineer, decompile, scrape, or interfere with the Service, its rate limits, or the underlying AI model providers.
• Upload malware, illegal content, or content that is designed to harass, defame, or harm others.
• Represent the Service or its outputs as coming from a licensed medical professional.

You retain all rights to the images and text you upload. To operate the Service, you grant us a limited license to transmit your content to our AI provider(s) to generate the educational analysis you requested, and to display that analysis back to you in your browser. We do not store your uploaded images on our servers once the analysis is returned; the analysis itself lives only in your browser’s local storage (see our Privacy Policy).

The Service’s design, code, prompts, and branding are owned by the operator. The AI-generated analysis is provided to you for your personal use. You may save, print, and share your results with your medical team. You may not resell the Service, rebrand it, or represent its outputs as a commercial diagnostic product.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE’S OUTPUT IS ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR CIRCUMSTANCES. THE OUTPUT IS NOT MEDICAL ADVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING ANY HEALTH OUTCOME OR MEDICAL DECISION INFLUENCED BY THE SERVICE’S OUTPUT. THE OPERATOR’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100.00).

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for certain damages, so some of the above may not apply to you. Nothing in these Terms limits any liability that cannot legally be limited.

You agree to defend, indemnify, and hold harmless the operator from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your misuse of the Service — for example, using its output to advise another person, or uploading content without permission.

We may suspend or terminate your access to the Service at any time and for any reason — for example, if the Service is taken offline or if we reasonably believe you are violating these Terms. Because there is no account, “termination” in practice means blocking access or shutting down the Service. You can stop using the Service at any time and clear your browser data to remove your history.

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules.

Informal resolution first. If you have a concern about the Service or these Terms, please email info@gliowise.ai before starting any formal proceeding. We will respond within 30 days and work in good faith to resolve it.

Mediation if needed. If the dispute cannot be resolved informally within 90 days of your initial notice, you and the Operator agree to attempt mediation in good faith before filing suit. Mediation will be conducted by a single mediator, agreed by the parties or appointed by JAMS, with each party bearing its own attorneys’ fees and the parties splitting the mediator’s fees equally. Mediation is non-binding — if it does not resolve the dispute, either party may proceed to court.

Courts if mediation fails. Any dispute not resolved informally or by mediation shall be resolved in the state or federal courts located in California, and you and the Operator consent to the personal jurisdiction of those courts.

Your rights are preserved. Nothing in this section limits any non-waivable rights you may have under the law of your country of residence, including your right to bring claims in small-claims court where available, or to contact a regulator.

We may update these Terms from time to time. Material changes will be reflected in the “Last updated” date at the top of this page. Continued use of the Service after a change means you accept the revised Terms.

Questions about these Terms? Email info@gliowise.ai.